Travis & Jenny Noblesville Carrier review

Read this review from Travis and Jenny, a Precision Comfort Systems Carrier Heat Pump customer review from Noblesville, Indiana

Dear Jerry,

I want to thank you for taking care of our unique heating and air needs. Thank you for understanding our position and laying out the best options available. Your follow up, attention to detail and manor in which you explained everything helped Jenny and me immensely.

In July, your company installed a Mitsubishi Mr. Slim unit in my home office and the system has worked very well through the summer heat and winter cold. When Chris and Dane put in my office system it was one of the hottest days of the summer, both men stayed late and worked hard to get my office up and running that day. I was able to ask questions and watch them work without feeling I was in their way. I was impressed by the manner in which they explained the operation of the system walking Jenny and I through the set up and controls so that we knew exactly how to run it. Chris took the time to discuss the advantages of Geothermal and Heat pump systems with me and helped me get a better understanding of the two. His willingness to spend a few minutes doing this helped educate me on my options and future purchase from your company.

I was glad to see Chris and Dane return to put in our new heat pump system in December. The level of service these guys provided far surpasses the kind of service we see and now come to expect in our society. Jerry, we appreciate all of the work you put in to the geothermal proposal, however we both agreed it was not going to be our best option. The Infinity Heat Pump System you installed is working great! With six months of operation in both cold and hot weather we can now honestly say it does everything you promised and more. We’ve noticed a big difference in our monthly bills and will be glad to send you our yearly saving information in the next few months. The new Infinity Air Purifier has worked great and we’ve noticed a difference in my allergies and in the amount of dust in the house.

Your attention to detail and follow up along with the quality of service I received from your installers made our experience an excellent one. We have recommended you and your company to our friends and neighbors (as you now know) and will continue to do so.

– Thank you, Travis & Jenny T, Noblesville, Indiana


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