Indiana is known for unexpected weather swings and extreme temperatures at both ends of the thermometer throughout the year, so homeowners should have a trusted go-to company whenever issues arise. Whether you’re building a new home, replacing an outdated HVAC system, procuring proactive preventive maintenance, or needing emergency repairs, homeowners in Hamilton County and throughout the northside of Greater Indianapolis have no shortage of options.
Finding a heating and cooling company you can trust to do the right thing at a reasonable price and be your expert guide to home comfort can be challenging. We know. We’ve seen low quality ductwork and the wrong size or poorly installed systems too often. This post covers some qualities to look for in an HVAC services company.
Experience Counts
Experience isn’t everything, but it sure counts a lot in a service industry with new names and faces popping up often. Look for a heating and cooling company with a long, proven track record and decades of experience. A local company in business for nearly 30 years, led by comfort specialists with experience dating back even further, is probably doing something right.
An experienced team is more likely to have seen issues or addressed challenges like those impacting your home. Their technicians can draw from accumulated expertise to accurately diagnose problems, recommend appropriate solutions, and provide high-quality, long-lasting workmanship.
Referrals and Reviews
Large or small, locally owned or part of a major enterprise, a heating and cooling company’s reputation can speak volumes.
- Ask your friends and neighbors if they have a trusted provider. Also ask if they have had a bad experience with any company to help narrow your list.
- Check online reviews across websites like Angi, Google, and Facebook to see what others say about the HVAC companies you’re considering. Look for companies with high ratings and read both positive and negative reviews to get a balanced view.
- If you are fortunate enough to know a home builder, ask who they choose to design and install new-home heating and cooling systems.
Communication and Service
Clear communication and transparency is essential from initial consultation through completion.
- Evaluate Their Communication: From the initial call, note how they handle your inquiries. A reliable company is prompt, courteous, and willing to answer your questions.
- Assessment and Solutions: A reputable heating and cooling company will insi
st on conducting a home assessment before suggesting solutions. Be wary of companies that offer quotes without seeing your home or considering your specific needs. - Emergency Service Availability: HVAC emergencies don’t only happen during business hours. Choose a heating and cooling company that offers 24/7 emergency support without exorbitant overtime or after-hours fees.
- Transparent Warranties, & Satisfaction Guarantees: A reputable, trustworthy heating and cooling company should stand behind its work with strong warranties and guarantees. Be sure to inquire about available warranties, assurances on equipment and labor, and any satisfaction guarantees in place in case any concerns or issues arise. Look for honesty and transparency in pricing, timelines, and the scope of necessary work.
Value Vs. Cost
Consider the long-term savings, efficiency, and reliability of choosing a reputable HVAC service provider. Don’t choose based solely on price. The cheapest option isn’t always the best. Weigh the cost against the quality of service, experience, and the warranties offered. Ask if the company offers financing plans for expensive projects like system replacement. Financing can make a new HVAC system more affordable, but ensure you understand the terms and conditions.
Sustainability and Efficiency
More and more homeowners prioritize energy efficiency for environmental benefits and relief from high-priced utility bills. Work with an HVAC company that’s well-versed and knowledgeable about energy-efficient products and solutions. From state-of-the-art air conditioning units, furnaces, and heat pumps to innovative and long-lasting geothermal heating and cooling systems, they should be able to advise you on the best ways to lower your carbon footprint and your energy costs.
Industry Affiliations
While nearly every heating and cooling contractor will service all makes and models of comfort equipment, certifications, affiliations, and official partnerships with reputable name brands ensure service and solutions backed by the top manufacturers and fellow industry professionals.
Industry leaders like Carrier and WaterFurnace provide their partners with more than award-winning products. These manufacturers host local technicians at regional training facilities with regular ongoing classes for hands-on training and valuable professional development.
Precisely the Right Choice for Your Home Comfort
Choosing the right professionals to install, repair, or maintain the critical comfort solutions in your home is a decision not to take lightly. It not only affects the immediate comfort of your home but also its long-term energy efficiency and resale value.
Since 1998, Hoosier families in Westfield, Carmel, Zionsville, Noblesville, Fishers, and northern Indianapolis have come to expect technical expertise, innovative problem-solving, and customized solutions from our highly trained comfort specialists.
If you need a new comfort system, emergency repairs, or proactive preventive maintenance to keep your equipment at optimal performance for years to come, contact our team today.